Sign in, open Account, then Game key. A key appears only after Stripe confirms a paid order.
Knowledge archive
FREQUENTLY ASKED QUESTIONS
Operational guidance for accounts, purchases, downloads, and activation.
A pending order has not yet been confirmed as paid and captured by Stripe. Return through the Stripe success flow or contact support.
Check your spam folder, then use Resend Email on the verification-pending screen.
Use Forgot Password from the login screen. The response does not reveal whether an account exists.
No. Card entry is hosted by Stripe and the website stores only safe transaction identifiers.
No. The download page requires an active license owned by the authenticated account.